Shipping Policy - Luminara Jewelry

Luminara Jewelry does everything possible to ensure that your products reach you quickly and safely. Our shipping policy is clear and simple, so that you have an excellent shopping experience.

1. Shipping Method

Orders are sent via CTT Expresso. This shipping method offers security and tracking of your order, so you can track your order from shipment to delivery.

2. Shipping Costs

• The shipping cost is fixed at €3.99 for all orders with a value of less than €35.
• Free shipping for purchases worth €35 or more.

3. Delivery Time

• Estimated delivery time is 1-3 business days after shipping, depending on your location.
• Delivery times may be affected by external factors such as weather conditions or logistical issues, but we will do our best to ensure that your order arrives as quickly as possible.

4. Order Tracking

Once your order is shipped, you will receive a tracking code to track your order through the CTT website. This will let you know exactly where your order is during transit.

5. Shipping Address

Please make sure that the shipping address provided at the time of purchase is correct and complete to ensure that your order is delivered without any problems. Luminara Jewelry is not responsible for orders sent to incorrect or incomplete addresses.

6. Delivery Problems

If for any reason you are unable to receive your order or there is a problem with the delivery, please contact us via email at jewerlyluminara@gmail.com, and we will resolve the situation as quickly as possible.

7. Changes to Shipping Policy

Luminara Jewelry reserves the right to change this shipping policy at any time. Any changes will be posted on this page.



Contacts:

• Email: jewerlyluminara@gmail.com
• Instagram: @luminarajewerly